Air India Business Class Reviews

1 User Review for Air India
Summary of Customer Ratings
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Running on Schedule
Overall
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FCTR Editors
Not So Impressed    
Traveling Class
Business Class
Via
Delhi
Aircraft
BOEING 787-8
To
Cochin, India
From
Shanghai, China
Flight Number
AI349, AI933
Flight Date
13 Nov 2018
Recommend
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Running on Schedule
Overall

Review
Apart from the flat beds (which were worn on the Shanghai-Delhi flight ), nothing else met
expectation. You have to ask for services, toilet paper is of poor quality, no sleepwear, no socks or slippers.
I booked two flights on two tickets. Check in staff in Shanghai are not able to see the second flight, so I had to go through customs and pick up my luggage and check in again in Delhi, luckily I had enough time to do this.
Cabin needs a facelift on the Shanghai to Delhi flight.
Cabins on both flights are not that clean.
You need to ask for services.

I left a drone onboard, they cannt find it
Tips for other travellers
Use international departure at Delhi airport for the flight from Delhi to Cochin

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