staff busy attentive and hard working . the general cleanliness of the aircraft is going downhill .... where are the cleaners prior to flight departure...

Pleasant Flight, all went as planned.

Services are limited on the ground. Air hostesses were just doing a job. The bed is flat.

All was very good.

UA's new business class seat on the Dreamliner is the most comfortable either of us have experienced. Note we have both logged 1 million miles on UA an...