Vietnam Airlines Business Class Reviews

3 Reviews of Vietnam Airlines Business Class
Summary of Customer Ratings
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Running on Schedule
Overall
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Marilyn   
Great Service Again    
Travelling Class
Business Class
From
London, United Kingdom
To
Sydney, Australia
Via
Ho Chi Minh City
Flight Date
5 Aug 2018 0:00:00
Flight Number
VN 050, 773
Aircraft
Boeing 787
Recommendedation
Yes
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Running on Schedule
Overall

Review
This was my third year running flying Aus-UK return with Vietnam Airlines and I would thoroughly recommend the airline to anyone.
Tips for other travellers
If you are travelling straight through to Europe and have several hours in Vietnam to change flights,, take advantage of the airline’s offer, at no cost, of a hotel room, or a guided tour of the Vietnam stopover city. You need to book it in advance and it will all be organised on arrival in Vietnam. Better still, have at least an overnight stopover.

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Marilyn   
Excellent Cabin Service With Vietnam Airlines    
Travelling Class
Business Class
From
Sydney
To
London
Via
Ho Chi Minh City
Flight Number
VN772, VN51, VN50 and VN773
Aircraft
Boeing 787 Jet
Recommendedation
Yes
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Overall

Review
I have found Vietnam Airlines business class to be excellent value for money, having twice done the Sydney-London return route, last year stopping off on the way home in Hanoi and this year in Ho Chi Minh City. The comfort, food and service are excellent. The only drawback, unless you are having a stopover on the way, is the bad connection times for flights. The airline offers free hotel accommodation, with transport and and a meal - or a personal escorted tour of the city - for the usually 6+ hour waiting time, which when i did it last year was perfect but this year there were other passengers involved in the hotel stay and about an hour was wasted waiting for them to all be together to get on the minibus to go to the hotel, which i found annoying. A stopover of at least one night is a much better option for me, as I find the two flights from Australia to the UK to be too long to be sitting.

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CAROL   
Poor Service    
Travelling Class
Business Class
Flight Date
6 Jun 2017 0:00:00
Recommendedation
Yes
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Overall

Review
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