Air India Business Class Reviews

1 Review of Air India Business Class
Summary of Customer Ratings
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Running on Schedule
Overall
Share Review
FCTR Editors   
Not So Impressed    
Travelling Class
Business Class
From
Shanghai, China
To
Cochin, India
Via
Delhi
Flight Date
13 Nov 2018 00:00
Flight Number
AI349, AI933
Aircraft
Boeing 787-8
Recommendedation
No
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Running on Schedule
Overall

Review
Apart from the flat beds (which were worn on the Shanghai-Delhi flight ), nothing else met
expectation. You have to ask for services, toilet paper is of poor quality, no sleepwear, no socks or slippers.
I booked two flights on two tickets. Check in staff in Shanghai are not able to see the second flight, so I had to go through customs and pick up my luggage and check in again in Delhi, luckily I had enough time to do this.
Cabin needs a facelift on the Shanghai to Delhi flight.
Cabins on both flights are not that clean.
You need to ask for services.

I left a drone onboard, they cannt find it
Tips for other travellers
Use international departure at Delhi airport for the flight from Delhi to Cochin

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