American Airlines Business Class Reviews

8 Reviews of American Airlines Business Class
Summary of Customer Ratings
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Running on Schedule
N/A
Overall
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FCTR Editors   
Not Bad    
Travelling Class
Business Class
From
New York City
To
Barcelona
Flight Date
08/31/2017
Flight Number
AA066
Aircraft
777-200
Recommendedation
Yes
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Overall

Review
aircraft quite new, Flat bed, a bit narrow for a large person, food is ok, service is ordinary, as usual

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Suzanne   
Pathetic    
Travelling Class
Business Class
From
Sydney
To
Montreal, New Orleans
Via
Auckland,LosAngeles,Dallas
Flight Date
2016-09-29
Recommendedation
No
Seat Comfort
N/A
Cabin Staff Service
N/A
Food & Beverages Service
N/A
Inflight Entertainment Service
N/A
Ground Service
N/A
Value for Money
N/A
Overall

Review
My American Airlines flight from New Orleans to LAX was cancelled at the last minute ,A.A.were pathetic with their handling of the matter leaving many people missing their International flights. I was lucky to phone A.A myself and was given a flight 5 hours later getting into LAX with little time to connect to ANZ

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David   
No Problems    
Travelling Class
Business Class
From
Brisbane
To
New Orleans, Chicago
Via
Los Angeles
Flight Date
2017-06-17
Flight Number
AA7380,AA2580,AA3538,AA0111,AA7409
Aircraft
B747,B737,B787,Jet700
Recommendedation
Yes
Seat Comfort
N/A
Cabin Staff Service
N/A
Food & Beverages Service
N/A
Inflight Entertainment Service
N/A
Ground Service
N/A
Value for Money
N/A
Overall

Review
No problems at all. All flights on time

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Kirk   
Qantas Has A Lot Of Catching Up To Do    
Travelling Class
Business Class
From
Brisbane
To
Las Vegas
Via
Los Angeles
Flight Date
2017-03-06
Flight Number
AA7380,AA0072,AA7409
Aircraft
B747,A319
Recommendedation
Yes
Seat Comfort
N/A
Cabin Staff Service
N/A
Food & Beverages Service
N/A
Inflight Entertainment Service
N/A
Ground Service
N/A
Value for Money
N/A
Overall

Review
(AA Codeshare with Qantas) Qantas was good, not excellent, just good. Seats are hard for such a long trip. Qantas has a lot of catching up to do, the alternatives are superior on the transpacific run.

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Ralf   
My Trip SYD-N.Y.-Seattle-Anchorage-Vancouver-Dallas-SYD    
Travelling Class
Business Class
Flight Date
2/9/17 - 20/9/17
Flight Number
QF0011 QF4474 QF0008
Aircraft
380-80, 747, 330, 380-80 ( Dallas-Syd = 16 h !!)
Recommendedation
Yes
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
N/A
Ground Service
Value for Money
Overall

Review
all ok; QF rather poor in comparison to Etihad or Emirates; American A serving the welcome drink (in my case a G+T) in a flimsy plastic cup

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Darren   
The Best We Have Flown On    
Travelling Class
Business Class
From
Sydney
To
Los Ángeles
Via
Las Vegas
Flight Date
2016-11-11
Flight Number
AA0072 AA0073
Aircraft
B777 B737
Recommendedation
Yes
Seat Comfort
N/A
Cabin Staff Service
N/A
Food & Beverages Service
N/A
Inflight Entertainment Service
N/A
Ground Service
N/A
Value for Money
N/A
Overall

Review
AA Business seats were the best we have flown on. We have been in QF Business approx 12 times and the AA layout was great. However the onboard customer service was below average.

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Gary   
Poor, Old Aircraft, Barely Better Than Economy    
Travelling Class
Business Class
From
Los Angeles
To
Belize
Via
Miami
Flight Date
2017-04-30
Flight Number
AA0260 AA0260 AA2454 AA0660
Aircraft
A321, A319
Recommendedation
No
Seat Comfort
Cabin Staff Service
N/A
Food & Beverages Service
Inflight Entertainment Service
N/A
Ground Service
N/A
Value for Money
N/A
Overall

Review
America Airlines very poor, old aircraft, seats in row 1 against bulkhead and no room to stretch legs. Seats barely recline so no chance of sleeping. Breakfast from Belize to LAX was cereal, banana, yoghurt! Service and seat barely better than economy, certainly not worth the extra cost.

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FCTR Editors   
Newer Aircraft, Ordinary Service    
Travelling Class
Business Class
From
New York City
To
Barcelona
Flight Date
2017-08-31
Flight Number
AA66
Aircraft
Boeing 777-200
Recommendedation
Yes
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Overall

Review
Aircraft is quite new, flat beds but narrow. Every second row is rear facing.
Food is ok. Service onboard is ordinary. Staff are just doing a job.

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