Lufthansa Business Class Reviews

FCTR Editors   

Review

Let's start this blog review by taking a trip down memory lane. This flight took place at the end of the pandemic when people were uncertain about air travel. I decided to see if Europe's only 5-star airline could restore our faith in flying, and here's what I experienced.

The legendary Queen of the skies, known for its luxurious long-haul travel in the 20th century, was my top choice for this journey. What made it even more special was that I was assigned an upper-deck seat, a unique feature that sets the 747 apart from other planes.

For this review, I will focus on the FRA-SIN leg of the flight, as it originates from Lufthansa's hub and provides the most accurate representation of their service standard.

My journey began at the new Berlin Brandenburg airport, where the check-in process was incredibly smooth, thanks to the limited number of flights. The connecting flight to Frankfurt on Eurowings was short and uneventful. It was in Frankfurt where my 13-hour journey on the Queen of the skies began.

The boarding process was well-organized, with priority given to Senator members, first-class passengers, and then business class passengers. As I settled into my upper deck seat, a sense of excitement washed over me. Sitting in the seat that holds so much aviation history, aboard the plane that revolutionized air travel, was a truly special feeling.

The business class seat itself had a dated design, with a 2-2 layout on the upper deck, where only the aisle seat had direct aisle access. However, the seat was comfortable and spacious, with ample storage bins both overhead and along the cabin's edges.

The in-flight entertainment system showed signs of its age, with an outdated screen that could benefit from modernization and higher resolution, especially when compared to its competitors. The selection of programs was somewhat limited, but they did have some of the latest blockbusters for passengers to enjoy.

On this overnight flight, I didn't dedicate a significant amount of time to exploring the in-flight entertainment system. Instead, I made the most of the opportunity to get some restful sleep. As expected from a 5-star airline, I had no doubt that this flight would offer a world-class experience. To my delight, I was presented with a beautifully designed amenity pack, a collaboration with none other than Porsche Design, a favorite designer label among Germans. The attention to detail was evident, and the reusable bag provided a practical keepsake that I continue to use to this day.

When it came to dining, there was a fantastic selection of food and drinks on offer, highlighting the unique and delectable cuisine of Germany. As the flight was at full capacity, it was understandable that the service was somewhat slower than usual. However, the flight attendants managed to fulfill all of my orders, ensuring that I had a satisfying dining experience.

Opting for the beef option for both the entree and the main course, I was pleased to find that the meals were not only visually appealing but also tasted fresh and were expertly prepared. The flavors were well-balanced, demonstrating the airline's commitment to providing a high-quality culinary experience.

Throughout the flight, the presence of an unattended bar cart seemed to invite passengers to help themselves to their favorite drinks. This self-service option added a level of convenience and choice, allowing passengers to enjoy their preferred beverages at their leisure.

While the flight attendants were undoubtedly professional and efficient in their duties, I did notice a slight absence of the warm, easy-going friendliness that one might expect from a top-tier airline. Nevertheless, their professionalism ensured that all passengers' needs were met, creating an overall pleasant and comfortable journey.

After a smooth landing in Singapore, I couldn't help but reflect on the overall experience of flying on the iconic Boeing 747 with Lufthansa. It was truly a memorable journey, and I found their long-haul business class offering to be a solid effort. The comfort and service provided were commendable, leaving me with a positive impression of the airline.

However, it is important to consider that, due to the age of the cabin, there are other airlines that offer more attractive options on the same route at lower prices. While Lufthansa's service was top-notch, cost-conscious travelers may find better value for their money with alternative carriers.

Nevertheless, the exciting news is that Lufthansa has plans to breathe new life into their 747s with the Allegris Cabin in the near future. This refurbishment project promises to bring a fresh and modern look to the aircraft, along with enhanced amenities and features. With this upgrade, Lufthansa aims to offer a more competitive product for passengers traveling between Europe and Asia.

I am genuinely looking forward to seeing the results of this cabin transformation. It will undoubtedly elevate the overall experience and make Lufthansa a more compelling choice for travelers seeking a premium long-haul journey. With the Allegris Cabin on the horizon, Lufthansa's future flights between Europe and Asia hold the promise of even greater comfort, style, and value.

If you're looking to have the original 747 experience, selecting seats on the upper deck is the way to go. The upper deck of the 747 has always been known for its exclusivity and luxurious feel, providing passengers with a unique and memorable flying experience.

Not only will you have a sense of privacy and a quieter environment on the upper deck, but you'll also have the opportunity to enjoy the self-serve bar cart. This feature allows you to help yourself to a range of beverages throughout the flight, giving you the freedom to indulge in your favorite drinks at your own convenience. It adds an extra level of comfort and enjoyment to your journey, reminiscent of the classic 747 experience.

NOTE: 2-2 config means you may need to climb over someone if you want aisle access

Waiting until late 2024 to book another flight with Lufthansa would be a wise decision. The introduction of the new Allegris Cabin holds great potential for the airline to regain its 5-star status and potentially become an industry leader. By giving Lufthansa the time to implement this innovative cabin design, you can ensure that your next flight with them will offer an exceptional and cutting-edge experience.

The anticipation of the Allegris Cabin becoming available adds an element of excitement to future travel plans. This upgraded cabin will likely feature state-of-the-art amenities, enhanced comfort, and a modern aesthetic, all aimed at providing passengers with an unparalleled flying experience. By waiting until late 2024, you will have the opportunity to enjoy the benefits of this new cabin design and witness firsthand how Lufthansa reclaims its position as a premier 5-star airline.

Robert    Verified

Review

Overall I found Lufthansa staff to be brusque, bordering on rude. I don't think I saw any staff (ground or cabin) smile throughout our travel experience.
Food service was poor - I was in row 3 and by the time my order was taken they had run out of my choice.
Cabin felt cramped - configuration was 2-2-2 whereas other airlines that I have flown have 1-2-1.
Overall I will never fly Lufthansa again.

FCTR Editors   

Review

Hi Nicholas

I would like to thank you so much for the excellent itinerary you provided us with on our recent round the world fare. We only arrived home yesterday, but I wanted to write and thank you. All the airlines were terrific, with the food on Swiss being the standout. Also, when we got to Zurich early in the morning, Swiss has an arrivals lounge, where you can have a shower and freshen up and have a leisurely light breakfast before venturing out. Air New Zealand has the most comfortable beds in the sky! The longest stopover was in Auckland on the way home, but they had a terrific lounge where you could shower and recharge.

We had to book an internal flight within Canada and I must admit that Air Canada domestic flights would have to be the worst. It is an extreme budget, no frills airline, not a good advertisement for Canada at all.

It was a great trip, made all the made enjoyable with all the flights you had arranged.

Many thanks again,

Lesley and Tom

Peter    Verified

Review

Wonderful journey and highly recommend both airlines.

Andrew    Verified

Review

very satisfied