Overall I found Lufthansa staff to be brusque, bordering on rude. I don't think I saw any staff (ground or cabin) smile throughout our travel experience.
Food service was poor - I was in row 3 and by the time my order was taken they had run out of my choice.
Cabin felt cramped - configuration was 2-2-2 whereas other airlines that I have flown have 1-2-1.
Overall I will never fly Lufthansa again.
Lufthansa Business Class Reviews Business Class from Vancouver, Canada to Munich, Germany on 10 Sep 2019LH477A350-900Overall I found Lufthansa staff to be brusque, bordering on rude. I don't think I saw any staff (ground or cabin) smile throughout our travel experience.<br />
Food service was poor - I was in row 3 and by the time my order was taken they had run out of my choice.<br />
Cabin felt cramped - configuration was 2-2-2 whereas other airlines that I have flown have 1-2-1.<br />
Overall I will never fly Lufthansa again.
I would like to thank you so much for the excellent itinerary you provided us with on our recent round the world fare. We only arrived home yesterday, but I wanted to write and thank you. All the airlines were terrific, with the food on Swiss being the standout. Also, when we got to Zurich early in the morning, Swiss has an arrivals lounge, where you can have a shower and freshen up and have a leisurely light breakfast before venturing out. Air New Zealand has the most comfortable beds in the sky! The longest stopover was in Auckland on the way home, but they had a terrific lounge where you could shower and recharge.
We had to book an internal flight within Canada and I must admit that Air Canada domestic flights would have to be the worst. It is an extreme budget, no frills airline, not a good advertisement for Canada at all.
It was a great trip, made all the made enjoyable with all the flights you had arranged.
Lufthansa Business Class Reviews Business Class from Melbourne, Australia to Auckland, New Zealand on 08 Aug 2018SQ228, LX177, LH2519, LH412, NZ23, NZ123Hi Nicholas<br />
<br />
I would like to thank you so much for the excellent itinerary you provided us with on our recent round the world fare. We only arrived home yesterday, but I wanted to write and thank you. All the airlines were terrific, with the food on Swiss being the standout. Also, when we got to Zurich early in the morning, Swiss has an arrivals lounge, where you can have a shower and freshen up and have a leisurely light breakfast before venturing out. Air New Zealand has the most comfortable beds in the sky! The longest stopover was in Auckland on the way home, but they had a terrific lounge where you could shower and recharge.<br />
<br />
We had to book an internal flight within Canada and I must admit that Air Canada domestic flights would have to be the worst. It is an extreme budget, no frills airline, not a good advertisement for Canada at all.<br />
<br />
It was a great trip, made all the made enjoyable with all the flights you had arranged.<br />
<br />
Many thanks again,<br />
<br />
Lesley and Tom
Lufthansa Business Class Reviews Business Class from Sydney to Venice, Athens on 29 Jul 2016TG0476 TG0475 LH0773 LH0326 LH1283 LH0772B747 A321 A340Wonderful journey and highly recommend both airlines.