Qantas Airways First Class Reviews

5 Reviews of Qantas Airways First Class
Summary of Customer Ratings
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Running on Schedule
Overall
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Haynes   
Qantas QF1 To London – First Class    
Travelling Class
First Class
From
Sydney, Australia
To
London, United Kingdom
Via
Singapore, Singapore
Flight Date
4 Sep 2019 0:00:00
Flight Number
QF1
Aircraft
A380
Recommendedation
No
Seat Configuration
1-1-1
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Running on Schedule
Overall

Review
When compared with other airlines, particular airlines such as Emirates, Etihad and Qatar, Qantas is really behind the ball game with the A380 cabin experience and entertainment. The interior of the cabin and the individual seat area is looking old and tired. Seat controls are clunky, individual television is small (in comparison to other airlines) and picture quality is not great. I'm not a fan of Neil Perry's food menus and find that they lack variety. The staff however are Qantas's saving grace, particularly the British crew between Singapore and London.
Seating Recommendation
2A or 3A

A380 First Class Suite image from Qantas
Qantas A380
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Joanna   
Not All First Class    
Travelling Class
First Class
From
London, United Kingdom
To
Sydney, Australia
Via
Singapore
Flight Date
29 Sep 2018 0:00:00
Flight Number
BA 11
Aircraft
777
Recommendedation
No
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
N/A
Ground Service
Value for Money
Running on Schedule
Overall

Review
Poor at Heathrow, good at Singapore and uncomfortable on the 777.

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Samuel   
SAM Lackey    
Travelling Class
First Class
From
SYD
Via
LAX, SFO
Flight Date
12 Dec 2017
Recommendedation
No
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Running on Schedule
Overall

Review
Could be better

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Mark   
Europe    
Travelling Class
First Class
From
London
To
Sydney
Via
Dubai
Flight Date
2017-09-05
Flight Number
Qf2 ek414
Aircraft
A380
Recommendedation
No
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Overall

Review
Qantas qf2 Flight from Dubai to Sydney delayed about 26 hours, changed to emirates. After taking off from Dubai about 1 hour late, the flight circled for 3 hours dumping fuel and then returned to Dubai. We were left onboard for a further 90 miniute and then offloaded and re booked. We requested to be moved to the EK flight as a similar delay happened in late July that resulted in a 2 day delay. Qantas explanation lacked credibility as this is a recurring theme.
Emirates 1st class is substantially better than qantas for seat comfort, food, wine and ammenity (bathroom etc) I prefer the qantas service.
Not sure if I'll fly Qantas next time. Ice at first class does a good job,
Regards Mark

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Sarah   
Norway Adventure    
Travelling Class
First Class
From
Brisbane
To
Oslo
Via
Dubai / London
Flight Date
16 Aug 2017 0:00:00
Flight Number
QF0525 / QF0001 / BA0766 / QF8152 / QF8434
Aircraft
B737-800 / A380-800 / A319
Recommendedation
Yes
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Overall

Review
Very loyal Qantas customer and lucky to get the upgrade to first class on flight to London- such a fantastic experience. Couldn't get any better than that!

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