Etihad Airways Residence Class Reviews

1 Review of Etihad Airways Residence Class
Summary of Customer Ratings
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Running on Schedule
Overall
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Caroline   
Residence Review    
Travelling Class
Residence Class
From
Sydney, Australia
To
London, United Kingdom
Flight Date
1 Nov 2018 0:00:00
Flight Number
EY A380
Aircraft
A380
Recommendedation
Yes
Seat Comfort
Cabin Staff Service
Food & Beverages Service
Inflight Entertainment Service
Ground Service
Value for Money
Running on Schedule
Overall

Review
We were beyond impressed with Etihad and the level of service they provided for us.
Particularly when our Edinburgh- Heathrow flight was delayed significantly. Etihad met us on the tarmac and picked us up by private car and drove us internally through to the gate. We had 1hr maximum before take off. They even handpicked our luggage off the flybe plane and then checked it in.

Besides that, they catered to all our transfers which were between domestic to international terminals and visa versa without any question.
They met us at the airport when we were transferred and took our bags and checked them in. We had porters and guest liaison with us all the time. Immigration was so fast and we were escorted from the time they met us at the airport to the time we got to the hotel and visa versa.
Overall it was the highest level of service and indeed we were impressed. It made it so easy with travelling with our young children. We would recommend Etihad residence and first class to anyone and we will certainly be travelling the same way next time.
Other things to note....food was amazing, everything was fresh and hearty and good. Crystal, fine china, the works! The bed was excellent. A real bed. And full floor to ceiling walls so you weren’t disturbed by outside light. Shower was hot and all the butlers said, if it ran out, to hit the buzzer and they would top it up. Nothing was too much trouble. If you weren’t travelling with children, you would barely know you had been on a plane. It was that good.

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